One number to call

In addition to web based solutions, JRC operates a conventional telephone 24 hours a day, 7 days a week system called the JRC one-call™. This is always available via the Tokyo, Amsterdam & Seattle offices.

JRC one-call™ also known as the ‘follow-the-sun service’, is always available to our customers ensuring your call has our immediate attention for any requested support. Provision of ‘always available’ service, in conjunction with our trilateral platform, has proven substantial benefits to our customers.

This service directs your call to JRC 24 hours a day, 7 days a week, 365 days a year, ensuring any type of technical requests are promptly actioned.

JRC is justifiably proud of our network and our strong alliances with our global partners and agents.

The network directory is always available online, enabling you the customer, to locate a JRC StarNetwork™ service partner who is committed to ensuring your best interests and resolving your needs, even beyond their own border coverage.

Always available on +81 3 3492 9201